Program Coordinator

Jeannette Rankin Peace Center

About You

  • Commitment to JRPC values and mission.

  • Interest in, knowledge of, and willingness to learn about ethical business models (fair trade, locally made, upcycled, sustainable, etc.).

  • Excellent communication, teamwork, and customer service skills.

  • Friendly and willing to have dialogues with store shoppers & JRPC members.

  • Retail/customer service experience is desired, but we are willing to train the right person.

  • Awareness, understanding, and willingness to learn about various social movements.

  • Basic computer skills required.

  • A creative eye for store display and design.

Reporting Relationship

This position will report directly to the Executive Director for day-to-day operations and will also work with the Fair Trade Merchandiser and Buyer on store-related tasks.

Outreach & Event Responsibilities

Operations & Administrative Management

  • Respond to emails, mail, and phone calls.

  • Oversee cleanliness and organization of files, database, and physical space.

  • Support the Executive Director with events, development, and outreach.

  • Attend weekly staff meetings.

  • Cover store shifts when needed.

Membership Management

  • Maintain JRPC’s membership database (check processing, routing slips, receipts, renewals).

  • Collaborate with the Executive Director on membership drives and renewals.

  • Encourage growth through membership outreach.

  • Handle member correspondence.

  • Generate membership-related reports (e.g., thank-you phone call lists).

Communications & Outreach

  • Manage social media accounts.

  • Work on social media, newsletter updates, and promotions for the store and center.

  • Assist with direct mailings and outreach materials.

Programs & Events

  • Represent JRPC at program and community partner events.

  • Serve on the Peace Party Planning Committee and assist with marketing, ticketing, and silent auction logistics.

  • Support the Executive Director with project and program management.

  • Assist in planning and executing fundraisers and events.

Physical Requirements

  • Requires presence in the center for 20-24 hours per week.

  • Light lifting, some standing and walking, extensive computer use, and phone interaction.

Fair Trade Store Responsibilities

Support the Mission of JRPC

  • Keep informed about JRPC activities via participation in committees and communication with the Executive Director.

  • Encourage growth through membership and outreach to store visitors.

  • Support other JRPC programs and initiatives.

Education and Outreach

  • Promote fair trade and alternative retail.

  • Maintain educational materials in the store about fair trade and product stories.

  • Create and implement a "Top 10 Products Training Guide" quarterly, featuring product origins, producer stories, and social impact information.

  • Update and create “Dig Deeper” educational QR codes for customers about countries and vendors.

  • Share training materials with staff and volunteers at quarterly store meetings.

  • Ensure staff and volunteers are comfortable discussing fair trade and shop products, including Pride and gender-inclusive merchandise.

  • Plan and execute tabling events within the Missoula community.

Member & Customer Service

  • Operate the retail register.

  • Answer customer inquiries and assist with store navigation.

  • Answer phone calls.

  • Greet and support customers and members.

  • Check membership status.

General Store Operations

  • Stay informed about the narratives of product makers and merchandise stories.

  • Maintain a clean, organized retail space.

  • Keep inventory stocked at appropriate levels, ensuring best sellers are available.

  • Assist with pricing, display inventory, and store updates.

  • Set up monthly check-ins with Nicole and Jenny to discuss inventory, display needs, and upcoming promotions.

  • Manage backend (Square) inventory data entry and maintenance.

  • Manage supplies such as tissue and bags, coordinating purchases with the Executive Director.

Physical Requirements

  • Requires presence in the store for 16-20 hours per week.

  • Light lifting, some standing and walking, use of a keypad for Square, and phone usage.


Send cover letter and resume to nicole@jrpc.org.

Priority Deadline May 8.